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    SKIN CARE 106630
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  • green cosmetics

    SKIN CARE 106630
    [토니모리-Tonymoly]토니모리 키스러버립스틱3.4g선명한 립 컬러 장시간 유지매력적인 볼륨/롱래스팅리얼발색/토니모리레드칠리
    • US $ 7.01
      US $ 6.66 5%↓OFF

      We provide freeshipping to any country when you purchased over [[$70.00]]
      (You can save $[[29.62]], besed on 1kg) FREE SHIPPING COUNTRIES

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      green cosmetics
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      green cosmetics / 국성태
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      119-86-74606
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      제2013-서울관악-0497호
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      서울 관악구 신림동 서울관악우체국 1412-2 5층
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전자상거래 등에서의 상품정보제공 고시

 1. 용량 또는 중량

3.4g

 2. 피부타입

모든 피부용

 3. 제조년월 및 사용기한

제조 : 2015년 10월이후

 4. 사용방법

'상세 이미지내에 자세한 사용법 참조'

 5. 제조자 및 제조판매업자

제조 ㈜코스맥스 / 판매 (주)토니모리

 6. 제조국

대한민국

 7. 주요성분

[OR01 짜릿오렌지]
트리에칠헥사노인,에칠헥실하이드록시스테아레이트,이소노닐이소노나노에이트,펜타에리스리틸테트라이소스테아레이트,디이소스테아릴말레이트,실리카,마이카 (CI 77019),세레신,폴리글리세릴-2트리이소스테아레이트,오조케라이트,디글리세릴세바케이트/이소팔미테이트,마이크로크리스탈린왁스,알루미나,옥틸도데칸올,피마자오일,소르비탄이소스테아레이트,브이피/헥사데센코폴리머,칸데릴라왁스,적색201호 (CI 15850),황색4호 (CI 19140),로즈힙열매오일,망고씨드버터,쉐어버터,아르간트리커넬오일,카카오씨드버터,코포아수씨드버터,포도씨오일,해바라기씨오일,호호바씨오일,드럼스틱나무씨오일,다이아몬드가루,라벤더수,로즈마리잎수,캐모마일꽃수,마로니에추출물,루비가루,자수정가루,진주가루,토르말린,에메랄드,백금가루,글리세린,폴리에칠렌,실리카디메칠실릴레이트,글리세릴카프릴레이트,에칠헥실팔미테이트,트리베헤닌,팔미토일올리고펩타이드,정제수,폴리메칠실세스퀴옥산,부틸렌글라이콜,토코페롤,에탄올,벤질알코올,페녹시에탄올,데하이드로아세틱애씨드,향료,티타늄디옥사이드 (CI 77891)
[RD04 로즈마르살라]
실리카,에칠헥실하이드록시스테아레이트,디이소스테아릴말레이트,트리에칠헥사노인,이소노닐이소노나노에이트,마이카 (CI 77019),옥틸도데칸올,펜타에리스리틸테트라이소스테아레이트,세레신,오조케라이트,폴리글리세릴-2트리이소스테아레이트,디글리세릴세바케이트/이소팔미테이트,마이크로크리스탈린왁스,알루미나,적색산화철 (CI 77491),칸데릴라왁스,소르비탄이소스테아레이트,브이피/헥사데센코폴리머,티타늄디옥사이드 (CI 77891),황색산화철 (CI 77492),로즈힙열매오일,망고씨드버터,쉐어버터,아르간트리커넬오일,카카오씨드버터,코포아수씨드버터,포도씨오일,해바라기씨오일,호호바씨오일,드럼스틱씨오일,다이아몬드가루,라벤더수,로즈마리잎수,캐모마일꽃수,마로니에추출물,루비가루,자수정가루,진주가루,토르말린,백금가루,글리세린,폴리에칠렌,실리카디메칠실릴레이트,폴리글리세릴-2디이소스테아레이트,에칠헥실팔미테이트,글리세릴카프릴레이트,트리베헤닌,정제수,팔미토일트리펩타이드-1,폴리메칠실세스퀴옥산,토코페롤,부틸렌글라이콜,에탄올,벤질알코올,페녹시에탄올,데하이드로아세틱애씨드,향료,적색202호 (CI 15850:1),흑색산화철 (CI 77499),적색227호 (CI 17200)

[PK05 무드로즈]
피마자오일,디이소스테아릴말레이트,카프릴릭/카프릭트리글리세라이드,오조케라이트,디트리메칠올프로판이소스테아레이트/세바케이트,디글리세릴세바케이트/이소팔미테이트,펜타에리스리틸테트라에칠헥사노에이트,비스-디글리세릴폴리아실아디페이트-2,티타늄디옥사이드 (CI 77891),폴리에칠렌,폴리글리세릴-2트리이소스테아레이트,소르비탄이소스테아레이트,글리세릴에칠헥사노에이트/스테아레이트/아디페이트,디칼슘포스페이트,브이피/헥사데센코폴리머,이소노닐이소노나노에이트,폴리부텐,적색산화철 (CI 77491),실리카디메칠실릴레이트,하이드로제네이티드식물성오일,로즈힙열매오일,망고씨드버터,쉐어버터,아르간트리커넬오일,카카오씨드버터,코포아수씨드버터,포도씨오일,해바라기씨오일,호호바씨오일,드럼스틱씨오일,다이아몬드가루,라벤더수,로즈마리잎수,캐모마일꽃수,마로니에추출물,루비가루,자수정가루,진주가루,토르말린,백금가루,글리세린,아세틸레이티드슈크로오스디스테아레이트,알루미나,옥틸도데칸올,합성왁스,에이치디아이/트리메칠올헥실락톤크로스폴리머,폴리글리세릴-2디이소스테아레이트,에칠렌/프로필렌코폴리머,글리세릴카프릴레이트,에칠헥실팔미테이트,트리베헤닌,팔미토일올리고펩타이드,실리카,정제수,폴리메칠실세스퀴옥산,부틸렌글라이콜,토코페롤,에탄올,벤질알코올,페녹시에탄올,데하이드로아세틱애씨드,향료,황색산화철 (CI 77492),적색202호 (CI 15850:1),흑색산화철 (CI 77499),청색1호 (CI 42090)

[PK02 뮤즈핑크]
이소노닐이소노나노에이트,에칠헥실하이드록시스테아레이트,디이소스테아릴말레이트,트리에칠헥사노인,펜타에리스리틸테트라이소스테아레이트,실리카,마이카 (CI 77019),세레신,오조케라이트,디글리세릴세바케이트/이소팔미테이트,티타늄디옥사이드 (CI 77891),폴리글리세릴-2트리이소스테아레이트,마이크로크리스탈린왁스,알루미나,옥틸도데칸올,칸데릴라왁스,소르비탄이소스테아레이트,브이피/헥사데센코폴리머,적색104호의(1) (CI 45410),로즈힙열매오일,망고씨드버터,쉐어버터,아르간트리커넬오일,카카오씨드버터,코포아수씨드버터,포도씨오일,해바라기씨오일,호호바씨오일,드럼스틱씨오일,다이아몬드가루,라벤더수,로즈마리잎수,캐모마일꽃수,마로니에추출물,루비가루,자수정가루,진주가루,토르말린,백금가루,글리세린,폴리에칠렌,실리카디메칠실릴레이트,폴리글리세릴-2디이소스테아레이트,글리세릴카프릴레이트,에칠헥실팔미테이트,트리베헤닌,팔미토일올리고펩타이드,정제수,폴리메칠실세스퀴옥산,부틸렌글라이콜,토코페롤,에탄올,벤질알코올,페녹시에탄올,데하이드로아세틱애씨드,향료,적색201호 (CI 15850),황색4호(CI 19140),적색202호 (CI 15850:1)

[RD03 레드칠리]
실리카,옥틸도데칸올,이소노닐이소노나노에이트,폴리에칠렌,폴리글리세릴-2트리이소스테아레이트,적색산화철 (CI 77491),부틸옥틸살리실레이트,에이치디아이/트리메칠올헥실락톤크로스폴리머,트리에칠헥사노인,메칠메타크릴레이트크로스폴리머,에칠헥실하이드록시스테아레이트,디메치콘,세레신,디글리세릴세바케이트/이소팔미테이트,디이소스테아릴말레이트,디펜타에리스리틸헥사하이드록시스테아레이트/헥사스테아레이트/헥사로지네이트,소르비탄이소스테아레이트,로즈힙열매오일,망고씨드버터,쉐어버터,아르간트리커넬오일,카카오씨드버터,코포아수씨드버터,포도씨오일,해바라기씨오일,호호바씨오일,드럼스틱씨오일,다이아몬드가루,라벤더수,로즈마리잎수,캐모마일꽃수,마로니에추출물,루비가루,자수정가루,진주가루,토르말린,백금가루,글리세린,폴리글리세릴-2디이소스테아레이트,실리카디메칠실릴레이트,에칠헥실팔미테이트,글리세릴카프릴레이트,카프릴릴글라이콜,트리베헤닌,정제수,팔미토일트리펩타이드-1,폴리메칠실세스퀴옥산,토코페롤,부틸렌글라이콜,에탄올,벤질알코올,페녹시에탄올,데하이드로아세틱애씨드,향료,황색4호(CI 19140),마이카 (CI 77019),적색202호 (CI 15850:1),티타늄디옥사이드 (CI 77891)

외 색상은 전성분 문의요망

 8. 식품의약품안전청 심사 필 유무

 9. 사용시 주의사항

1. 화장품을 사용하여 다음과 같은 이상이 있는 경우에는
사용을 중지하여야 하며, 계속 사용하면
증상이 악화되므로 피부과전문의 등에게 상담하십시오
가) 사용 중 붉은 반점, 부어오름, 가려움증, 자극 등의 이상이 있는 경우
나) 적용 부위가 직사광선에 의하여 위와 같은 이상이 있는경우
2. 상처가 있는 부위, 습진 및 피부염 등의 이상이 있는 부위에는 사용을 하지 마십시오
3. 보관 및 취급 시의 주의사항
가 사용 후에는 반드시 마개를 닫아두십시오
나) 유아·소아의 손이 닿지 않는 곳에 보관하십시오
다) 고온 또는 저온의 장소 및 직사광선이 닿는 곳에는 보관하지 마십시오

 10. 품질보증기준

본 제품에 이상이 있을 경우 공정거래위원회 고시 소비자분쟁해결기준에 의거하여 보상 해드립니다.

 11. 소비자상담관련 전화번호

러브헤어 1588-3905

 
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> SHIPPING

International Shipping Rate
Free shipping event is going on our website.
For more information about it, please refer to below >>

※ Completely Free Shipping Categories
In case you just ordered items under the categories of WOMEN, MEN, KID/BABY, cosmetics, ACC/SHOES.
Regardless of the weight, no additional shipping fee will be charged.

※ Free Shipping Limited Categories
In case you just ordered items under the categories of KPOP, LIFE, hair&body, free shipping will be limited in 4KG for each order.
If your parcel's weight is more than 4kg, additional shipping costs would be charged before shipped international.
But if your parcel is less than 4kg, there will be no additional shipping fee charged to you.

Since KPOP and Life items' weight is very different, we can't figure out the weight and fee in advance.
We will notice you whether additional shipping fee is charged after the parcel get measured in OKDGG logistic center.

※ Total amount drops blow to Free Shipping Standard due to Out Of Stock.
Due to out of stock, total amount drops blow to free shipping standard. In this case, you can still enjoy free shipping regardless of total amount.
But if customer requested to cancel some items on order, and it led to total amount drop down, additional shipping fee will be charged.
International Shipping Times
When you get tracking number, it means that your order has been shipped out from DGG warehouse. From then on, delivery estimates is based on your location and shipping speed.

Below is the information about express company and delivery estimates.

USA : DHL 2~3 business days, EMS 5~14 business days
Japan: EMS 5~14 business days
China: EMS 5~14 business days
Taiwan&Hongkong&Macau: SF express: 1~3 business days, EMS 5~14 business days
Singapore: SF express 3~5 business days, EMS 5~14 business days
Malaysia: SF express 4~7 business days, EMS 5~14 business days
Canada: EMS 5~14 business days
Austrilia: DHL 5~9 business days, EMS 7~15 business days
Europe: DHL 4~7 business days, EMS 7~15 business days
Other countries: DHL 5~7 business days, EMS 7~18 business days.

Before international shipping, prepare items and ship to DGG warehouse takes 2~10 days. If you wish to know more about it, please refer to""General Shipping Times""
General Shipping Times
※ General Shipping Times

Before international shipping, prepare items and ship to DGG warehouse takes 2~10 days. When you get tracking number, it means that your order has been shipped out from DGG warehouse. From then on, delivery estimates is based on your location and shipping speed. For more information about it, please refer to "International Shipping Times".

Step 1) Prepare items : 2~7 business days (depends on seller's conditions)
Step 2) Ship to DGG warehouse: 2~3 business days
Step 3) Get packaged in DGG warehouse: 2 business days
Step 4) International shipping: 2~20 days (depending on local conditions)

* Most sellers agree to ship to DGG warehouse within 5 business days of your purchase. But in case items you ordered not at stock, we do not exclude the possibility of additional delay.
* When 1 of your items arrived at DGG warehouse, order's status will change to "Delivered to DGG center". But international shipping will begin after DGG warehouse get all of your items on one order.


※ KPOP Pre-Order Shipping Time

For KPOP pre-order items, seller will begin to ship items to DGG warehouse from the release date. Sometimes, release date will be 1~2 month later than pre-order day. As a result, serious shipping delay is expected. However, please do not worry about your order, it will be in normal process and all of the buyers are waiting for it, the same with you.

OKDGG will post Pre-order item's shipping schedule on Notice page, where you can refer to >
https://www.okdgg.com/notice/list/

If there is no information caring about, you can contact us to know about the status of your items.

How to contact us?

1. Login your account and go to "My page"
2. Click "Inquiry Completion"
3. Click "Question >" button and visit "CONTACT DGG CS TEAM" page
4. Fill in the form and click "CONTACT US"
* Select "Shipping delay" as type.
* Write down order number(K********) and ask for the shipping status.

If it is difficult for you, please send email to help@okdgg.com to tell us that you wish to cancel order. Make sure that order number(K********) is included in the email.

※ Customized item Shipping Time

For customized items, at least 2~3 weeks are necessary for sellers to produce your items. And after payment completed, cancellation will be not available, regardless of the shipping delay.
Q. I didn't get any parcel. What should I do?
"In the case of the absent of the recipient after you requested for delivery in front of the door to the delivery courier, it's impossible to get a compensation from OKDGG or a delivery courier.

If you care about loss, please handed over directly from the driver, since it cannot be refundable for the case of in-front-door delivery performed from customer's request.

Please note about this carefully and for other cases, please contact to cs team through e-mail or inquiry board."
Q. POBOX Delivery
We are sorry but the delivery with the address consisted only with POBOX is impossible.
We need to verify your FULL shipping address in ENGLISH.

You can let us know, Room number, shipping address, zip code and phone number on 1:1 Board or help@okdgg.com
Q. what is the Prepaid shipping fee?
For 'Overnight Delivery' order: You have to pay Prepaid Internatinal shipping fee when you purchase under 80$.
$1 ~ $79 : Marked price for each items' weight
$80 ~ : Free shipping
*You can check each items' weight when you order the items.

For 'General Delivery' order: You have to pay Prepaid International shipping fee when you purchase under 120$.
$1 ~ $49 : $24
$50 ~ $119 : $30
$120 ~ : Free shipping
*You can be charged for extra costs caused from the overweight of some specific items. (Kpop goods or Foods)
Q. The status is showing “delivered”, however I have not received the item yet. What should I do?
Reasons of why delivery might fail
- Incorrect address
- Absence of presence upon delivery or missed call upon deliveryman's attempts
- Deliveryman might have delivered the parcel to the security office or within the parcel deposit box.
- Custom inspection, Tariff occurrence
If the reasons above does not apply to your case and you cannot find your parcel, then please contact our customer service center
Q. Am i able to select shipment courier?
Unfortunately, customers can not choose certain shipping company.
We are providing the safe and fast delivery with carefully chosen couriers.
Q. Why did not I receive the full shipment?
If you do not receive the full order, please contact OKDGG CS team Immediately.
Q. How do I check the Shipping status?
You can check Delivery Status on 'MYPAGE'
: https://www.okdgg.com/mypage/index/

Please note that when shipped out from DGG Logistics Center, we provide email with Tracking Number for all orders.
The notification email may have been sorted to your spam box or junk box. You are advised to check it.
Q. I received defective items
If the item is damaged, the compensation can be made after confirming with the seller / OKDGG & Logistic center /
delivery company.

For accurate and fast service, please send us 3 following pictures with your order number (K************), product name or number to 'help@okdgg.com' in 5days after you received the parcel.
1) Defected part of the item and a Tag
2) Bar code labels attached on the package
3) Label attached on the cover of the item
Q. How much does it cost for International Shipping?
For 'General Delivery' items, the free shipping service is applied when the total amount of one order is over $120 as before. When it's below than $120, the delivery could be started after the initial shipping cost is paid. But, even if your 'General Delivery' order is exceed $120 or order them including the prepaid shipping cost (when your order is required the free shipping condition), you could be charged for the extra shipping costs caused from the excessed weight of specific items (for foods and K-pop goods and so on).

For 'Overnight Delivery' items, the free shipping service is applied when the total amount of one order is over $80. Though the total weight of the parcel's over the maximum weight set depending on each countries, the extra charge just for the overed weight could be charged when you make a payment. When the total amount if below than $80, the shipping cost will be charged according to the weight of each items. You can check each items' weight when you order the items, and there would be no additional fee after the payment is done including the shipping cost.

Please check the maximum weight set depending on each countries on each item's detail page. (Click 'FREE SHIPPING COUNTRIES)
Q. Why does it get delayed?
Here are reasons for the delay in delivery.
1. Delivery due to stock issues / domestic delivery delays from the Stores / delays due to Stores's vacation, holiday, etc.
2. Delay due to domestic delivery company (due to weather, overwhelming number of delivery, holiday, etc.)
3. Inaccurate ot Insufficient address (website and service are based on English, all the information that you typed in is required to be English input method)
4. Inspect the item, item lost
5. Custom inspection, Tariff occurrence
6. Unpaid International Shipping Fee

Faster shipping TIPS!
Once the order is complete, requested delivery to shops. (may arrive late at the dgg center depending on the store's conditions)
If you have ordered from more than 3 shops, can be delayed due to gathering time.
Management Team do not recommend to buy the products from more than 3 stores. We recommend divide up order for quick shipping
Q. How long will it take for my order to be delivered?
> Generally, orders are delivered within 10 - 30 working days.
The international delivery will proceed as below :

Ship to MAKESHOP Logistics Center(Domestic Shipping), After Order acceptance and preparation :
takes up to 2~7 business days.
2. Domestic delivery : takes up to 2~5 business days.

3. After all items gathered, we will Inspect items at MAKESHOP Logistics Center : within 2~5 business days.
(If the additional international delivery fee is paid and if there are no other problems with the order, then
the items will be transferred to the international delivery company within 24 hours)

4. Once the parcels are delivered to the international delivery companies, the delivery will begin :
within 2 ~ 7 business days.
(can be More or less, depending on local conditions)

Please be noted that In case of Holiday(Christmas, vacation, holidays), large quantities items, explosion orders or items preparation issues, shipping delays from shop.
In case of item being out of stock issues accrues, shopping mall will contact MAKESHOP center and MAKESHOP will inform customers by e-mail.

*If the payment amount is larger, a partial deliveries can be done without notice.

> CANCEL & EXCHANGE & REFUND

Non-Refundable Items
Some items are non-refundable because of characteristic itself.

1) Kpop Items
All of kpop items are non-refundable. For some items, cancellations after payment completed are not allowed.
Most of KPOP items are pre-order items. Customer can order items during pre-order period. After pre-order period, shop will begin to produce items according to order list. If you cancel items during producing period, shop cannot sell it to anyone one else because order period ended.

2) Handmade & Customizable Items
Due to personal configuration, inscription, or design on these products, seller is not required to accept returns or exchanges unless the products are damaged or defective upon arrival. Include customizable shoes, customizable clothes, pre-order jewelry and watches, ect.

3) Underwear
Underwear, sock, legggings, stockings are not refundable on OKDGG, but may be refundable.

4) Stated Non-Refundable on Detail Page
For some items, it stated items are non-refundable on detail page. Or set non-refundable as an option, you can find it when add items into cart(It may be in Korean language). In this case, items are non-refundable according to the policy of sellers.

5) Exceed 5 days of receipt of shipment
Exceed 5 days of receipt of shipment, any return and refund will be not available. In case of return, damaged, wrong items or any issue to let you request a refund, you should make sure that contact us within 5 days.

6) Damaged, defective, signs of use, stains, laundry, applied perfume, repaired, missing tag due to customers mistake.
Received Damaged & Wrong Items
When you receive your order, please inspect your parcel right away.

What should you inspect?
1. Inspect the packaging for damage.
2. Inspect the item for damage after it has been unboxed.
3. Check that the product name and model number match your order confirmation.

When you receive wrong-delivered or damaged item, please contact us right away.

How to contact us?
Send email to help@okdgg.com. In your email, please attach information below.
1. Some pictures of wrong-delivered or defected item
2. Order number (K**********)
3. Item's name
4. Tell us which part of item is damaged or which item is wrong delivered.
* Please note that inquiry section inside mypage cannot attach picture. So please send email to help@okdgg.com.

Please understand that it's impossible to check the damage or wrong-delivered if the parcel had been delivered exceed 5 days.
Cancellation Fee
What is cancellation fee?
Cancellation Fee is that the losses of Korea domestic shipping fee by reason of customers cancellation request. If shop has shipped items to DGG warehouse when they get cancellation request from customer, customer should take responsible for the Korea domestic shipping cost losses.

How to calculate cancellation fee?
Cancellation fee is KRW 5000 (about $4.5) for each shop.
(One shop $4.5, two shops $9, three shops $12.5...)

How cancellation fee is charged?
If charged, cancellation fee will be deduted from your refund.
In case shop has not shipped your items or orders, you will get full refund without cancellation fee deduted.

Cancellation fee may be charged in following 2 cases.
1) Before order shipped international, customer requested to cancel orders or items, but items has been shipped by shop.
2) In case of return after customer received items, cancellation fee will be deducted from refund.
About Refunds
▶ Credit card & Union pay refunds process

You will receive refund in 14~30 days after cancellation day.
Amount will be refunded to the payment method you used when order items.
Refund to other card, or left it as a point is not available.

Ⓐ If order payment has deducted from your card, refund will show on the bill of the next month.
Ⓑ If refund is processed by twice, you may receive it separately. In addition, some times, one refund will show on the bill of this month, other one will show on the bill of next month. It depends on the cancellation day.
Ⓒ On your bill, you will see ""KGINICIS"" made a refund to you, not OKDGG.
ⓓ Since KRW is the base currency on OKDGG, how much you will receive is based on the exchange rate.

▶ Paypal & Alipay(支付宝) refunds process

Ⓐ If you used credit or debit card linking with your Paypal or Alipay, the refund will be back to that card. Depends on your card issuer, it may takes up to 30 days for your refund to appear on your card statement.
Ⓑ If you paid using your Paypal & Alipay balance, the refund will be back to your PayPal account.
Ⓒ If you paid using both card and your PayPal balance, the amount paid with the card is refunded to that card. The remaining amount will be refunded to your PayPal account.
Cancel Items or Orders
You can cancel items or orders that haven't entered the international shipping process yet by visiting the Message section in "My page".

To cancel an item or an entire order:

1. Login your account and go to "My page"
2. Click "Inquiry Completion"
3. Click "Question >" button and visit "CONTACT DGG CS TEAM" page
4. Fill in the form and click "CONTACT US"
* Select "Cancellation" as type.
* Write down order number(K********) and items name which you wish to cancel.

If it is difficult for you, please send email to help@okdgg.com to tell us that you wish to cancel order. Make sure that order number(K********) and items name which you wish to cancel is included in the email.

After submitting the cancellation, we'll send you a confirmation message.
You can find it in "Answered Completion" section in "My page", next to "Inquiry Completion".

Cancellation Process:

After submitting the cancellation, we'll tell seller to cancel it.
When cancellation is completed, we'll send you a confirmation message to the e-mail address on your account.
You can also confirm that the order was cancelled by visiting "My order" page. If you see the order moved to "Order Cancellation" section, it was successfully cancelled.

Notice:
1. Message sent after work will get response on next day.
* OKDGG working time is from 9:30 am to 6:30 pm (Korea Time). Day off on Sat, Sun, Public holiday of Korea.
2. Please give sellers 2~3 business days to process cancellation after submitting request.
3. If shop have shipped out your items, cancellation fee will be charged. For more information about cancellation fee, please refer to FAQ - Cancel & Return & Refund -"Cancellation Fee".
4. Some items are Non-Refundable. For more information about non-refundable, please refer to FAQ - Cancel & Return & Refund - "Non-Refundable items"
5. For more information about refunds and refund amounts, go to FAQ - Cancel & Return & Refund - "About Refunds"
Q. Why my order has been canceled?
All OKDGG items are sold via individual sellers and by their stock issues, the item can be cancel without a notice.
Thank you for your understanding.

If you have other inquiries on sudden cancellation, please contact OKDGG customer service.
We apologize for the inconvenience.
Q. When I get a refund?
Refund transcation may takes up to 14 ~ 30 days to appear in your account.
Please be advised to contact your payment company for details. (Refund period varies depending on the payment method)
Return Items You Ordered
Items shipped from OKDGG.COM can be returned within 5 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Return Policies:

1. Return Cost
If the reason for return is neither a result of an OKDGG.COM nor seller error, the cost of return will be at your own expense. Return cost include following two sections:
1) International shipping cost to Korea
2) Cancellation fee of $4.5, which deducted from your refund by each shop.

2. In this case, items are not returnable
1) Damaged, defective, signs of use, stains, laundry, applied perfume, repaired, missing tag
2) Pre-order, custom-made, some of gold and silver products, earrings, underwear, digital Products, tickets, stated non-refundable on detail page
3) Exceed 5 days of receipt of shipment

How to return items?

1. Login your account and go to "My page"
2. Click "Inquiry Completion"
3. Click "Question >" button and visit "CONTACT DGG CS TEAM" page
4. Fill in the form and click "CONTACT US"
* Select "Return / Refund" as type.
* Write down order number(K********) , items name which you wish to return, the reason of return.
* Tell us you have checked return policy above and agree with it.

If it is difficult for you, please send email to help@okdgg.com to tell us that you wish to return items. Make sure that order number(K********), items name, return policies agreement content is included in your email.

After submitting return, we'll send you a confirmation message by email and check with seller about whether it is returnable in the meantime.
When get the permission from seller, we will send an email to you to tell you the return address and some attentions.

5. Prepare your package for return.
Pack your item securely and insert "OKDGG Return Label" filled out and ship out the parcel.
* You should ship out your return parcel within 3 days from received return address.
* You should make sure that return parcel will arrive at Korea within 10 days from shipped out.

6. Reply us with your tracking number.

About the refund:

After the seller has received your item, it can take up to 1~2 weeks for us to receive and process your return.
When shop received your items and confirmed the condition of items are well, we will send you confirmation message and make a refund.

For more information information about refunds and refund amounts, go to FAQ - Cancel & Return & Refund - "About Refunds"
Q. In case of Items are in DGG Logistics Center
When you want to return the items, after they already stocked here in logistic center or they are on the way to logistic center, you should pay for the doemstic shipping cost. This is needed to send the items back to the shop and applied for each shops. This will be deducted from the refunded charge.
The domestic shipping cost is 5,000 won in general and this could be differed by the shops.
Please request us to cancel and return with your agreement for the domestic shipping fee deduction.

> PERSONAL INFORMATION

Q. Brazil Tax ID confirmation
Due to Brazil customs policy, every Brazil delivery needs needs a TAX ID, otherwise parcels will be returned back to sender.
Example) If the recipient is an individual: CPF (12345678 / 1234-12)
If the recipient is a company: CNPJ (12345678 / 1234-12)

* Fast delivery shipment would be arranged when confirming us ID fast.
Q. What is the Membership benefits ?
There are a variety Benefits : Free shipping, huge sale, giveaway event and promotions etc.
You can check the details on each event page.
Q. How do I update my personal information?
To update information such as your address, phone number or fax number, please directly contact to OKDGG for update your correct informations.

***Notice***
Any changes of personal information should be done before international shipping fee gets paid. Once items have been shipped from DGG center, changing is not available.
And, entire personal information should be written in ENGLISH.
Q. Why have not I received an email to reset my password?
The notification email may have been sorted to your spam box or junk box. You are advised to check it.
If can not check email, please contact us.

> COMBINE SERVICE

Q. How many orders are limited for combine service?
3 orders are maximum for combine service
Q. How can I combine my order?
You can arranged for combine service by yourself on Mypage.
Please be noted that combine service can be arranged before any of items get sent to DGG Logistics Center.
Q. When can I apply combine shipping?
Combine service should be arranged before any of items get sent to DGG Logistics Center.
Once any items get sent to DGG Logistics Center and get measured for international shipping fee, neither combining or leasing would not be available.

****Please be noted for your shopping advantages, your shipping may delayed and Tariff occur due to large quantities items. For this reason it is not recommended.

> SIZE CHART

This is the size chart as a general representation size depending on the brand and design may be slightly different.
Please refer to the detailed description of each item are detailed size.

Women’s Top

XXS XS S M L XL XXL
KOREA (1) 44 55 55 66 66 77 77
KOREA (2) 80 85 90 95 100 105 110
CHINA 84-86 88-90 92-96 96-98 98-102 106-110 112-116
JAPAN 5 7 9 11 13 15 17
US 0 2 4 6 8 10 12
EU 34 36 38 40 42 44 46
UK 4 6 8 10 12 14 16

Women’s Bottom

XS S M L XL
KOREA 25 27 29 32 34
CHINA 62A 66A 70A 76A 80A
JAPAN 5 7 9 13 17
US 2 4 6 10 14
EU 34 36 38 42 46
UK 6 8 10 12 14

Women’s Shoes

KOREA CHINA JAPAN US EU UK
220 35 21 5 36 2
225 35.5 21.5 5.5 36.5 2.5
230 36 22 6 37 3
235 36.5 22.5 6.5 37.5 3.5
240 37 23 7 38 4
245 37.5 23.5 7.5 38.5 4.5
250 38 24 8 39 5
255 38.5 24.5 8.5 39.5 5.5
260 39 25 9 40 6
265 39.5 25.5 9.5 40.5 6.5
270 40 26 10 41 7

Women’s Shoe Widths

4A 2A B D 2E 4E
X-Narrow Narrow Standard Wide X-Wide XX-Wide

Men’s Top

XS S M L XL XXL XXXL
KOREA 85 90 95 100 105 110 115
CHINA 84 88 92 96 102 108 114
JAPAN 36 38 40 42 44 46 48
US 34 36 38 40 42 44 46
EU 42 46 48 50 52 54 56
UK 34 36 38 40 42 44 46

Men’s Bottom

XS S M L XL XXL
KOREA 28 30 32 34 36 38
CHINA 28 30 32 34 36 38
JAPAN 76 81 86 91 96 101
US 34 36 38 40 42 44
EU 44 46 48 50 52 54
UK 34 36 38 40 42 44

Men’s Shoes

KOREA CHINA JAPAN US EU UK
245 39 24.5 6.5 39.5 5.5
250 39.5 25 7 40 6
255 40 25.5 7.5 40.5 6.5
260 40.5 26 8 41 7
265 41 26.5 8.5 41.5 7.5
270 41.5 27 9 42 8
275 42 27.5 9.5 42.5 8.5
280 42.5 28 10 43 9
285 43 28.5 10.5 43.5 9.5
290 43.5 29 11 44 10
295 44 29.5 11.5 44.5 10.5
300 44.5 30 12 45 11

Men’s Shoe Widths

2A B D 2E 4E 6E
X-Narrow Narrow Standard Wide X-Wide XX-Wide

Ring Size

KOREA CHINA JAPAN US EU UK
5 5 5 3 4.75 F 1/2
6 6 6 3.5 6 G 1/2
7 7 7 4 7.5 H 1/2
8 8 8 4.5 8 I
9 9 9 5 9.25 J 1/2
10 10 10 5.5 10.25 K 1/2
11 11 11 6 11.25 L
12 12 12 6.5 12.5 M
13 13 13 6.5 13.25 M 1/2
14 14 14 7 14.5 N 1/2
15 15 15 7 15.75 O 1/2
16 16 16 7.5 16.25 P
17 17 17 8 17.5 Q
18 18 18 8.5 19 R
19 19 19 9 19.5 R 1/2
20 20 20 9.5 20.75 S 1/2
21 21 21 10 22 T 1/2
22 22 22 10.5 22.75 U
23 23 23 10.5 24 V
24 24 24 11 24.75 V 1/2
25 25 25 11.5 26 W 1/2
26 26 26 12 27.25 X 1/2

Baby 0-24 Months

US AGE WEIGHT (lbs) LENGTH (inches)
NB Newborn 5-8 Up to 20
3M 0-3 Months 8-12.5 20-23.5
6M 3-6 Months 13-16.5 24-25.5
9M 6-9 Months 17-20.5 26-27.5
12M 9-12 Months 21-23.5 28-30.5
18M 12-18 Months 24-26.5 31-32.5
24M 18-24 Months 27-30 33-34.5

Little Girls 2-6

US AGE WEIGHT (lbs) LENGTH (inches)
2T 2 Years 24-29 33-35
3T 3 Years 29-33 35-38
4T 4 Years 33-37.5 39-41
4 3-4 Years 37.5-42 42-44
5 4-5 Years 42-46 45-47
6 5-6 Years 46-53 48-49
6x 6-7 Years 53-58 50-52

Little Boys 2-7

US AGE WEIGHT (lbs) LENGTH (inches)
2T 2 Years 24-29 33-35
3T 3 Years 29-33 35-38
4T 4 Years 33-37.5 39-41
4 3-4 Years 37.5-42 42-44
5 4-5 Years 42-46 45-47
6 5-6 Years 46-53 48-49
7 6-7 Years 53-58 50-52

Girls 7-16

US AGE WEIGHT (lbs) LENGTH (inches)
7 6-7 Years 51-52 26-27
8 7-8 Years 53-54 27-28.5
10 8-9 Years 55-56 28.5-29.5
12 10-11 Years 57-59 30-31
14 11-12 Years 60-62 31-32
16 12-13 Years 63-64 33-34

Boys 8-20

US AGE WEIGHT (lbs) LENGTH (inches)
8 6-7 Years 51-52 26-27
10 7-8 Years 53-54 27-28.5
12 8-9 Years 55-56 28.5-29.5
14 10-11 Years 57-59 30-31
16 11-12 Years 60-62 31-32
18 12-13 Years 63-64 33-34
20 13-14 Years 65-66 35-36

Refund & Exchange

Exchange & Returns You can cancel orders within 7 days of receiving the items.
Exchange & Returns may not be accepted in the following cases:
1) The item has been damaged/made defective by the customer (except for the package being opened to check the item).
2) The item’s value has been remarkably decreased due to the customer’s usage/consumption.
3) The item’s value has been remarkably decreased due to the time-sensitive nature of the sale, so it cannot be sold again.
4) Unrecoverable liability has been made to the seller due to customization or unique production of items.
If you want to Returns, please contact DGG CS Team
Defective Items & Others Inquire to the seller or OK DGG CS Team about refund and repair of defective items.
OK DGG will not be held responsible for compensation for defects caused by sellers’ or manufacturers’ faults.
In case minors purchase without agreement from their legal representatives, they can cancel the purchase contract.
Notice The Item and its contents listed on OK DGG are entered by individual sellers.
OK DGG only provides the trading platforms and systems to facilitate transactions, and is not responsible for it.
If you do not use OK DGG's payment method and make a direct payment with the seller, OK DGG will not be held responsible for any loss
or damages.OK DGG is not responsible for the contents registered in OK DGG
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